Come back to haunt you, later on in life.
On sunday of this last week, we got a phone call from Beacon Community Services. The person was nice, telling us that our scheduled worker for Monday had booked off sick. Okay, it happens, right, and until this morning, felt rather good that at least they had the courtesy to tell us, that we would be getting a substitute.
The substitute I will nickname SPEEDY GONZALES, at how quickly she moved, and how often she kept telling Mom to stand up, sit down. Mom certainly got her workout, that morning. YES, the work was acceptable, at least she didn’t drop mom, and did manage to do the sponge bath, sort of okay.
AS A REGULAR I’D NOT LET HER IN THE DOOR.
Well now it seems that our regularly scheduled worker, WAS NOT SICK.
INSTEAD SHE WAS ASSIGNED TO SOMEONE ELSE FOR THE DAY, AS A SUBSTITUTE.
I do not get this company one little bit. It is one thing to foist their incompetent staff onto an aged person, to show their disregard for proper trained staff being sent, and another to actually LIE TO THEIR CLIENTS. I have to wonder, AT WHAT ELSE DO THEY LIE ABOUT? THE QUALIFICATIONS OF STAFF? THE TRAINING PROCEDURES?
And where is our Government? ABSENT AS USUAL.
I wouldn’t have liked them telling me a substitute was coming, for whatever reason, but it would have been far less angering, than knowing they willingly LIED TO ME.
I DON’T KNOW IF ANY OTHER COMPANY WILL BE ANY BETTER, BUT LIARS SHOULD NOT BE REWARDED AND THEIR CONTRACT SHOULD NOT BE RENEWED THIS YEAR, SIMPLY BECAUSE THEY CANNOT BE TRUSTED. THEY HAVE CLEARLY SHOWN THAT IN HOW THEY HAVE HANDLED DISPUTES, HOW THEY HAVE MANAGED THEIR SCHEDULING OF WORKERS, AND NOW, HOW THEY HAVE COMPLETE DISREGARD FOR BEING TRUEFULL.