IF a company has the time to change the schedule shown to their Patients, THEY OBVIOUSLY HAVE THE TIME TO CALL THE PATIENTS.
NOT BEACON COMMUNITY SERVICES THOUGH.
It is very obvious to me, that Beacon Community Services hasn’t a clue about how to manage its workers, its Patients, and that VIHA should NOT RENEW the contract for this incompetent agency.
IF a new worker comes to the home, they should be able to communicate in the language of the Patient, and they should also be prepared to show Identification UPON ENTRY. Not wait to be asked TWICE.
A new worker, should be briefed, BY BEACON prior to arriving at the home, and if they are going to rely on the SO CALLED YELLOW BOOK, then that book should be UPDATED REGULARLY & NOT JUST WHEN YELLED AT TO DO SO!
While I do not buy into the BS that Beacon hands out, and while I firmly believe that this MONEY MAKING AGENCY needs to lose its contract, I also firmly believe that those managing VIHA need to be removed as well.
VIHA is the Government Arm responsible for the decisions on companies hired to provide care to US, THE TAXPAYERS & CITIZENS.
BE RATHER IMPORTANT THAT THEY INSURE WE ARE RECEIVING VALUE FOR OUR MONEY, AND THAT ISSUES ARE BEING BROUGHT FORWARD, ADDRESSED & CORRECTED.
VIHA DOES NOT DO THIS AT ALL!
It is March 28th, 2010 and the last call, visit from anyone from VIHA about Mother’s care, was on September 4th 2009.
Think about it. They have allowed these people to send strangers into my home, to care for my 92 year old mother, and not bothered to contact me ONCE IN OVER SIX MONTHS!
SO MUCH FOR PROTECTING THE SICK, THE ELDERLY, THE HELPLESS
And considering just how much money the head of VIHA makes, it is a travesty.
Yes, it is the fault of the current government, however the NDP seem as incompetent in dealing with this issue, as the current regime is. I have written to the Health Critic, back in September, and STILL HAVE NO RESPONSE FROM ADRIAN DIX.
SO MUCH FOR CAROL JAMES & HER GRANDSTANDING MOUTHING OFF ABOUT GIVING US BACK OUR PROVINCE. IT IS NOTHING BUT POLITICAL RHETORIC, NO DIFFERENT THAN THE CLAIMS BY THE CAMPBELL GOVERNMENT.
It is a sad state of affairs, when our elderly are left to the whims of private agencies, whose only goal, is to make money. And while they claim to be NON PROFIT, explain how a company that isn’t making money, suddenly able to BUY UP THEIR COMPETITION UNTIL THEY HAVE A NEAR MONOPOLY?