Friday’s Substitute, Doreen

  • Posted on March 12, 2010 at 11:11 am

She’s been here once before, and not much has changed with her.  She is an older home support worker, but frankly, not what I’d call a Great Worker.  She is in a rush, and has a rather hard sounding tone to her voice, that isn’t exactly comforting, or soothing in any way. Nor does it imply confidence in her abilities.

AM I TOO CRITICAL? 

PERHAPS YES, but then again, this is my Mother and I don’t know, to me I keep thinking that standards need to be HIGH, not lowered each time, in order to fit some mistaken notion that people can’t achieve a higher standard of performance.

She isn’t bad, but a bit of brisk attitude, and appears to rush things a little too much. It is like she is in a hurry to get the job done, then skeedaddle, and that sense of urgency gets transmitted to her Patient, and to me.

In a sense, she is like Trudy, Monday’s Generalismo, in that she wants to do things, her way, not necessarily what is easiest for the Patient. So her routine is a bit of extra work for the worker, isn’t that what her job is about?  YES, I know that a sponge bath isn’t ideal, but I also know that mishandling how Mom moves, how she stands, will lead to potential harm, that can have long term impact on her quality of life.

Like a broken hip, broken bone.

She may indeed be qualified, but again, when you have had so many duds show up, all claiming to be effecient & competent, but aren’t, one has to be skeptical, in order to protect the one you love, the one you are caring for.  Seems, that many in this profession, don’t quite understand that, or if they do, don’t understand it well.

Thankfully, this is the last substitute for now, but then, who knows what next week will bring. Again, this sort of uncertainty is what adds to the stress levels, and yes, mainly due to my own need to have routine, to have consistency.  It is also due to the inability of VIHA & Beacon Community Services to inspire any confidence in their abilities to perform the tasks assigned to them.

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