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Why are transfers so difficult for so many

  • Posted on January 24, 2012 at 4:21 pm

I have to admit, I am confused as to why simple transfers from the couch to the wheelchair (actually a special transfer chair, that resembles a wheelchair) are so difficult for so many of the Home Support workers we get?   Honestly, even the more experienced women seem to have a difficulty in doing what I think, is a rather simple manoveur.

Okay, risk to back injury, but if you brace your legs properly, and lift with your legs, the risk should be extremely minimal.

With your arms under the Patient’s armpits,your hands are around the shoulder blades It allows them to place their arms under yours, and hold on. You have the strength of your arms ( not the hands ) to bear their weight, and with your leg bent, it becomes a simple matter of simply straightening the leg, to provide the necessary force to lift them up, and gently.

So what is the deal here? Why can’t so many do it?

I mean Tracy who is smaller in stature and weight than Mom does it effortlessly, as does Trinity and Anjoli, who really are considerably smaller than Mom.  I mean they are much more slight in build, but they have no issue in getting her up on her feet, then doing the shuffle to get her into the transfer chair, or out of it onto the couch.

Yvette can manage it, and yet others like Janet, Rose, Edna can’t seem to do it.  Yet all of them claim years and years of experience doing it.

Perhaps I should offer my services to Beacon, in HOW TO PROPERLY TRAIN THEIR HOME SUPPORT WORKERS?

I would like to just take that one hour, off.  I get it in the morning when Beacon doesn’t screw around with the schedule, but the afternoon is becoming a total nightmare. New workers, or those who can’t lift Mom up, is way too frequent.  It just seems that when these girls show up, that I spend the rest of the afternoon, and evening, sorting out the stress they have created, by not being able to get her up.

And maybe Beacon needs to understand what it does.

  1. It causes stress, which isn’t good for someone with her heart condition.
  2. Old people fixate, and Mom thinks that they have trouble, because she is over weight and so she winds up pushing away her food.
  1. Fact is, she isn’t overweight by all that much, but she needs to eat what she can.  Thinking she is too fat for these women, only makes her eat less, which weakens her already low stamina and strength.
  • It is unsafe. She can easily twist her foot, or worse, break a bone, because they rush her, or try to lift her by grasping his arm firmly. She has Brittle Bones, a simple hard grasp can crush her bone.
  • The stress and worry, lead to her inability to force her body to function, such as in having a good piddle, or poop.  Again not healthy.
  • It diminishes her strength, which isn’t good to begin with, thus it makes her more tired, weaker.

I seriously wonder if the people who hire these women, have a clue as to what the job entails?  It isn’t easy, and Worker’s need to be matched with Patients.  Under the current system, the exact opposite happens.   You can’t send someone who can’t do the job, simply because you are enamored by the computer program that adjusts workers/patient schedules.

These are people, NOT NUMBERS.

One day, someone will get hurt, or worse, DIE.   What will Beacon Community Services say then?  What will VIHA do then?

 

Total Lack of Compassion

  • Posted on January 20, 2012 at 2:41 pm

outsourcing is wrongToday is just one more example, of how Beacon Community Services FAILS ITS PATIENTS.

To begin with, how many times are you expected to go online, to check a schedule?

I am assuming that somehow Beacon Community Services expects its Patients to be checking the schedule multiple times per hour.  Yes PER HOUR, because it can change in a blink of an eye.

For example, this morning they changed the time of the regular worker, by a half hour.

Just now, they changed the scheduled worker for this afternoon to another worker.

Can you just see some elderly person going online and checking their schedule each and every hour? I CAN, because old people get nervous, they can imagine all sorts of things, and when you have NO CONSISTENCY IN SUPPLY REGULAR HOME WORKERS, well, you know they are going to be anxious.

Course, just how many elderly people are actually online, or able to use a computer effectively?  Guess those who can’t, or aren’t online, simply sit in urine and feces, hoping that eventually the Beacon worker will show up, or that whoever does arrive, can figure out what to do.

And that is a mild statement.

It is an obvious lack of compassion for those intrusted into their care, by a Government that only considers the bottom line, and not give a damn about the people they are impacting, by outsourcing Home Care to cruel, heartless, greedy corporations.

YES THAT IS YOU BEACON COMMUNITY SERVICES   -  A GREEDY COLD HEARTED CORPORATION

Rushing to Next Patient or Just Added Time Off

  • Posted on December 30, 2011 at 4:02 pm

Over the time I have had Beacon Community Services here, I know that many of the Women have little, if any breaks, during the day. I mean on average they get 10 minutes traveling time from one Patient to the next.

However, with some, I am wondering if they don’t rush through their task, simply so they can actually have a break?

This is what happens when you CONTRACT OUT the work to some private corporation. Rules for Employees become rigid, and worse, they actually are violating the Employment Standards Act, by denying a worker a chance to have a decent break, during their working time. Unless the rules have changed, which is quite possible, an employee was entitled to a one hour break, if off premises, and a half hour break if on premises, or something along those lines.

I know, I can’t go 6 or 7 hours without a break, so how does Beacon Community Services expect it’s home workers to?

How does VIHA even allow that?

The end result is, that I believe that many of these workers, fudge the time. They rush through the routine, to grab an extra five minutes here, ten there, so they can actually have a moment to just decompress.  Let’s be honest, this is a hard job to do.  Given how BCS manages things, it is a wonder they even have a single employee, because frankly they’d have to pay me hundreds of dollars per hour, to do what I do, for Mom.  Course, I think I do it better than at least half of their current crop of employees, and that’s being generous.

I need to check, but in the afternoon service, I am doubtful if ANY workers were here for longer than 40 minutes, which means they have an extra 10 minutes.  I don’t mind, when they are worth it, but when they are like yesterday’s worker ( Edna ) I sure do object.  Yes, BCS has some idiotic phone system to track worker times on the job.   I wonder, has Beacon ever checked?

Perhaps someone at VIHA should be checking those times, because they do PAY BY THE HOUR TO BEACON WITH TAXPAYER MONEY.

Hmm, that gives me an interesting line of though.   I may have to follow this up.

Winds of Change

  • Posted on December 30, 2011 at 9:57 am

There are times, when I just sit and look at Mom, and I wonder, what is she thinking?

I mean, her mind is still okay, except for bouts where her focus goes for a little bit of time. But it is becoming more frequent, and I wonder if she is aware of it?  There is that look of fear in her eyes and face, more now than ever before, and yet she won’t say a thing to me, or to anyone else. Her talking is becoming more limited, and I wonder, if it is due to her not wanting to worry me, or if she isn’t able to form the words that her mind wants her to say?

Her strength is less, but her fighting spirit seems intact, but that just isn’t enough. Her body is shutting down, slowly and it makes it uncomfortable and worrisome.  So when added stress is placed on her, it angers me, because for the most part, it is unneeded, unnecessary. Yet, at the same time, it irritates me too.

Things like the grinding of her teeth now, that is coming out of her anxieties, her fear, is almost non stop some times, and she is aware of it, but can’t seem to control it.  She whimpers more, because she gets nervous, at the drop of a pin.  Even her joy of reading, is now muted, and that is a clear sign, that she is slowly giving up.

I want to scream, to tell her to keep on fighting, but I don’t.

It isn’t out of fear, but I see how she suffers, and I wonder, is it all worth it? What kind of quality of life is she having now, in constant pain, constant worry?  I have told her that if she is worrying about me, and David, not to. We will manage and go on, but still I think she doesn’t believe me.

Watching a parent slowly die, is not easy, and it wrenches at one’s heart minute by minute. You can’t ignore it, because you are living it, with her. You feel the pain too, and yet so many fail to understand that.  Some do, but they are rare these days, and that only makes one even sadder. You wonder, how will it be when it becomes your turn and you feel the fear inside.  You pray, that when it is your time, you go quick, because there is less and less one can rely on, for help, for comfort.

You walk into a Pharmacy, and find out that her medicare is now on Palliative Care, which basically means that they will cover all the medical coverages, without any deductible, because they don’t expect her to survive 3 months.  It helps alleviate some financial burdens, but you wonder, why does death suddenly make them care?

Why can Government not care about a person’s quality of life, before it comes to the final stages?  And even there, they make it complicated, and worrisome.  Pills for maintenance aren’t necessarily covered, so now it becomes a guessing game.

Life just truly Sucks.

Mom got a Xmas gift

  • Posted on December 26, 2011 at 4:51 pm

Today Mom got a Christmas Gift from Beacon Community Services.     A WORKER WHO KNEW WHAT TO DO!

This afternoon, we had another new home worker, Trinity, and this time around, it was a pleasure.  In fact, if she was to become a regular, I’d not object one little bit.

To begin with, she was nice, and made Mom feel comfortable.

Secondly, she listened to my explanation of the routine, and UNDERSTOOD IT!

Thirdly, she actually did it.

That is a rare thing with Beacon Community Service workers, so today was indeed a good day.  Mom had her regular morning worker, Tracy, and this afternoon, a qualified and knowledgeable worker.

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