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Thursday’s Substitute

  • Posted on March 12, 2010 at 10:33 am

Unlike Wednesday, we actually had one scheduled for Thursday – Pamela

And unlike Monday’s little General, this one was nice, pleasant, and a treat to be around. She had been here before, back in the summer when Mom had a cast on, and she seemed to remember that, which helped. Course, it seems that the information being provided was rather stale dated, but then, that seems to be the way Beacon Community Services operates — HALF ASSED.

I know, it sounds like I really have it in for Beacon & VIHA, and perhaps that is true. I mean how many chances do you give a company, agency, to get it right?

What is impressive with SOME of these workers, is that they actually enjoy what they are doing, or at least give that impression. AND that does make a world of difference, for the family and the patient.  I suppose you can’t teach that, but it should be discussed, and not in a passing manner, but reiterated time in, time out.

Older people need reassurances, and it may seem inconsequential, but it does help their peace of mind, which in turn, helps them deal with the natural degrading of their abilities. Okay, so they don’t have full bladder control, doesn’t mean you point it out when they make a mess, or make a production out of cleaning it up.  And it may be indeed inconvenient, or time consuming, but you know, isn’t that all part of the job?

Pamela was nice, and she did make Mom feel good, and that made me have a much better day than I had on Monday. When applying the cream, and Mom lost her bladder control, it didn’t become more difficult, it was easier for me to cope with, simply because Pamela had done her job, had taken some of the stress off of me. It let me ignore the mess, deal with it, without upsetting Mom, and so that was a WIN.

AND TRUTHFULLY I’LL TAKE ANY WIN, ANYTIME.  THERE AREN’T A LOT OF THEM HAPPENING.

Wednesday Sub for the Sub

  • Posted on March 12, 2010 at 10:21 am

Well, least this one seems to be more friendly than Monday’s little Tyrant.

What I think, is that we [the people] have forgotten, is that Health Care is NOT a business, but is a profession for those who are in need of help. We have bought into the Conservative Game Plan, that everything is about PROFITS. 

Problem with that, is that some areas simply cannot be run simply for a profit. Health & Education are two major expenses for any Democracy, but they, themselves cannot be expected to be run at a Profit.  It doesn’t mean they don’t contribute to the overall economy, because they do, but not like selling hockey helmets or cars does.

Banks gain profits from interest charged on loans, and business makes money on the goods it sell, but Health Care makes those things all happen. With a society that is healthy, that is cared for, it allows people to perform at their best, stress free and illness free.  So IF Health care, such as hospitals, doctors, etc. are run at a loss, the return from other sectors more than makes up for it.

What was interesting to note, is that the substitute for the substitute didn’t have good command of English, and in the past, that’s been a problem. Not with this worker today, because the ‘ATTITUDE‘ was a positive one.

AND really, that is as important, as in knowing what to do. When you show up, and have a lame attitude, or a ‘it is just a job’ attitude, it is felt by your Patients, and only adds to their stress.

Part of any training, has to include a discussion on attitude, but first you need to get the basics down. Communicating with the Patient is essential, and even if there is a language barrier, it can be done. Today’s worker proved that.

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