My Mother's Life

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New Fees for Seniors

December 31, 2009 at 9:08 am

The good old Campbell Government announced it is going to raise the fees, charged to Seniors in Care Homes.  A nice little New Year’s gift for them, is an 8% rise in fees this coming year, 10% next year.   It is expected to generate an additional $54 Million to the Province.

Isn’t that nice, to know those who are elderly, nearing the end of their lives, will add so much more to the Provinces Coffers, to help pay off the over budget Olympics and other mismanaged projects of our Provincial Government?  I mean come on, we have to pay those underpaid executives a bit more, so they can continue to do good work for us, like the head of VIHA or BC Hydro.

The change — affecting 75 per cent of seniors living in care homes — will bring in an additional $54 million, the province says. The revenue is to be used to improve services for seniors. ( source – CBC News )

Whatever happened to caring for people?

There is no doubt that service and care for the elderly in this Province, Country, & World needs improving, but you know, it comes from WANTING TO, NOT FROM HOW MUCH MONEY WE SPEND. 

There are some really good care facilities, but when we turn over care to Private Enterprise, profit or non profit, we still need to maintain quality control. AND that is where OUR GOVERNMENTS are failing us.  Today we no longer have oversight, of these private groups that manage our care, whether it is the facilities or in home. The Government fails to see, that sure it may indeed provide all medications, meals, etc. to those entrusted into its care, but it DOESN’T KNOW if those medications are being given, if they are being given properly, or if they are even the right medicines.

They do not know if the staff hired, is truly qualified, and only BELIEVE THEY ARE, because well gee, THE COMPANY SAYS THEY ARE.   

Perhaps if the GOVERNMENT actually did checks, actually monitored often, the care facilities, and kept to a high standard, then perhaps a rise in fees would be tolerated, would be acceptable. Unfortunately, today we do not monitor, we do not regulate, and worse -

WE DO NOT CARE

Years of Experience, My Ass

October 1, 2009 at 12:23 pm

The regular worker, scheduled for this week is off,  which has brought another influx of new home support workers from Beacon Community Services. Funny, how so many claim ‘years of experience’ and yet, it seems like they haven’t a clue on how to handle an old women, of about 120 pounds.

they suffer then they dieI mean it seems like common sense to me, that a woman of 92 years of age, is not going to be very steady on her feet, and that when faced with a new person helping, she is going to be nervous. Or am I wrong? Is it just that mom is different than most, or is it that the so called ‘years of experience’ really is just a pile of bull?

I don’t get it, but if you are transferring a woman of her age, to a confined space, and who is unsteady, would you not want to be in close contact with her? Would you not want to have obstructions in between you and her?  AND yet, that is exactly what many of these so called, seasoned home support workers do. They try to get her to stand up, with a wheelchair in between them and Mom.  Makes no sense, least to me.

Then too, a woman who is unsteady, has brittle bones (osteoporosis), should be handled differently than say someone my age, or David’s.  Surely when having her stand, you want her to hold onto something other than you? ESPECIALLY if you are going to be using your hands to accomplish some task, like pulling up her depends, or washing her.  Why would you have her stand, holding onto you, when you can’t support her weight if she becomes unbalanced?

This is my worry, and when NEW workers come to the home, it is not a relief for me, it is not a break for me, and in fact the ramifications are serious. It tires her out, adds to her nervousness, to her feelings of being of a burden, and that can take days to mitigate. HOW IS THAT HELPING HER OR ME?

Again, it seems to come down to simple economics. Old People are no longer viable contributors to the economics of the country, they are a burden so we do not seem to care enough, to insure they receive proper care. HOWEVER, the reality is, they DID contribute, for many years, and now are in need of assistance. IN ADDITION, the costs of improper care, are increased hospital visits, increased costs in medical services, that could be avoided. A hell of a lot cheaper to deal with issues in home, than in a hospital setting.

Never mind the simple reality of life, that we ourselves will eventually reach that time in our life, when we too, will not be contributors, financially to society. HOW WILL WE FEEL WHEN WE ARE LEFT TO THE MERCY OF UNTRAINED, UNCARING, INEXPERIENCED, PERSONNEL?

Public Health Care with Private Contracts

August 19, 2009 at 2:33 pm

When You Forget

Personal Opinion by Ian Kovnats

Copyright © 2009 ◊ All Rights Reserved

I don’t know if it is how it is structured, or if it is simply incompetence, but when a home support forgets to do the basics, the ramifications for the caregiver are multiplied many times over. It isn’t Rocket Science, but simple common sense, which seems lacking today. And I do wonder, is it that people care less, or that they are under some unrealistic time constraints, that lets things slip through the cracks.

Like remembering to replace a soiled undergarment.

getting olderAs I get older, I know my memory is not at its peak performance level. Part of that is old age, though really fifty four isn’t that old, is it? I think though, that a great deal of my lapses, are due to increased stress. Constant worry over a loved one, over their health and their ability to cope with changes, does weigh heavy on a person’s mind. Least on mine, it does.

Mother is 92, and with a broken wrist, the stress levels are way up there. Stands to reason I suppose, that at times, it gets a bit hard to cope. I mean it isn’t easy to change a pair of soiled depends, that are soaked through with urine, or feces. Yet it is what one must do, and it does get a bit easier, over time.

The smell is the hardest part, but you manage to close your nostrils, or at least pretend it isn’t that bad. Truth is, it is that bad, and smell is a powerful sense. Not sure if you can ever truly get used to it, but what is the alternative?

I suppose you can hire someone else to do it, assuming you have that kind of cash laying around, but if you don’t? Then what? You certainly can’t leave the person for hours in their own urine, feces, though I suppose some animals will do that, but then, how can they say they care? I just can’t do it, nor has the notion ever crossed my mind, so I wonder, how can someone supposedly trained in home support, forget to deal with that basic element?

When one’s task is to wash and clean a person, how can you forget a simple chore, like replacing a soiled pad, panty, depend, or whatever? I mean would be rather standard, don’t you think? Yet today, that is exactly what happened. The assigned worker this morning, arrived late. That sort of set the tempo, I guess.

It is my fault too, because I know that this morning’s worker was not what I’d call the A Team, not even the C Team really. Nice enough lady, but not qualified, by any stretch of the imagination. She tries, which is nice, but this lady needs to attend an intensive course in how to care for an elderly patient.

note02And let’s stop this name calling. People under Home Care, are NOT CLIENTS. THESE PEOPLE ARE PATIENTS IN NEED OF CARE, NOT MISTREATMENT, NOT GOOD INTENTIONS, BUT HONEST PROPER CARE.

I am serious about this. We use euphemisms so as to avoid the guilt of screwing up, when we do. It is a lot easier to ignore that we are making mistakes, when it is just ‘a client’ versus ‘a patient’.

When I have to step in, to help get Mother out of bed, so as to avoid stressing her out, to avoid possible injury, I think it should be obvious, that the worker needs some refresher course, at best. You cannot allow ON THE JOB TRAINING when the PATIENT IS 92.

My mistake this morning, was to take the time to sit down, to fix breakfast for Mom, and just grab a few minutes to myself. I should have stayed close by, to insure that she did manage to properly clean Mom up, and yes, to make sure she dressed her properly.

To be honest, my real mistake is to have allowed Beacon Community Services send anyone. I should have bitten the bullet, and refused to allow them to send in their untrained personnel, for the care of my mother. That is a mistake I intend to rectify.

Now to be fair, several of those coming to the home are good. I really have had only two people, who I simply would not let in the door a second time, while the majority I find are very pleasant, and willing. However, the bottom line is that they are here to help my mother, to give me an hour break, not add to my workload.

Patricia Donaldson has done a remarkable job, in helping to solve the inconsistency of new workers. Least it looks that way, though it could simply be that they have run out of new workers to send. Yes, I am being sarcastic, but in all honesty, I do think Patricia has tried her best to accommodate me, and still keep to company policy.

That said, I also think a lot more needs to be done, in order to provide safe and quality workers for those patients in need. Training does seem to be minimal, at best, despite all the assurances from every avenue, and yet I wonder, do they even know what training any particular worker actually has?

Did they graduate at the top of the class, or the bottom? Did the company who passed them, ever fail anyone? Was it that they made the grade, after a second try, third, or fifth attempt at the course?

The point is this. As a result of forgetting a simple thing, like replacing soiled undergarments (depends in this case) Mother sat in her own urine. Her ability to tell if she is wet, is a bit, well, less proficient than you or I would be. So she sat in it, for God only knows how long.

Then in going back to her room, the trail of urine now dots the carpet, which means cleaning. Not a big deal, but you know, when one is already exhausted from doing this 24/7, it is a big deal. As well, more laundry, including now her shoes, is on tap for the day, when it wasn’t scheduled. It had all been done yesterday, so this was to be a day free of laundry.

Laundry means running up and down stairs. Not hard for someone healthy, like me, but when you are already run down, it is a chore, one would love to avoid. Not what you can do, such as today.

Now all that, the change from a wet nightshirt, a soiled nightgown, shoes, is not all that big of a deal. Nor is the added laundry, but in order to do all that, you have to remove the old, replace with clean. You also then have to wash, and wipe, and I am a guy, not a girl, so there is the embarrassment for her, which is unnecessary. It is also why Beacon Home Support is here.

Fact of the matter is, urine can burn. When you have skin that is already not in the best of condition, the added discomfort is not what you want to have happen. Hence, why I perhaps am making a big deal out of this, but I have to wonder, what about those poor souls, who don’t have a 24/7 caregiver like Mom has? What about those who don’t have a son or daughter willing to take that task on?

How are they faring?

I am not on a witch hunt, because like I have stated, the overall majority of those coming into our home, are nice and enjoyable people. The problem lies in that the training or experience level is not what it should be. AND that is what causes the problems.

With older people, it takes them a lot longer to get over something as minor as piddling in their pants, if they have them on. It takes them more time to recover from things like a burning skin or rash, due to the acid of laying in their own urine. It takes the little strength they have, to combat something that shouldn’t be.

 

 

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