There seems to be a thought process with Beacon Community Services, that it is a good thing, to keep their Patients uncertain of who will show up to help them. Even if you have a regular worker, they mess with it, simply…. because they can.
Finally we have established a core of workers, that work well with Mom, but it seems that is a fleeting bit of success, as Beacon has now taken to shifting them, every now and then. It isn’t every day, or every other day, but the point is, it messes with one’s comfort level.
Now, Mom asks [every day] who is coming, and will it be who is scheduled. I can’t answer that, because inside, I wonder the same thing.
IT MAKES NO SENSE TO INCONVENIENCE TWO PATIENTS WHEN ONLY ONE NEED BE INCONVENIENCED.
If our regular worker is off sick, on holidays, then it should be US who gets the substitute. Instead, the way Beacon handles it, they pull a worker from someone else, to come to us, then send another new worker to the other patient. THIS MAKES TWO PATIENTS STRESS, & HAVE TO COPE WITH A NEW WORKER.
I guess my question is simple, WHY DO THIS?
Answer : BECAUSE THEY TRULY DON’T CARE ABOUT THEIR PATIENTS, OR THEIR WORKERS.