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The Aftermath

  • Posted on May 3, 2011 at 1:44 pm

Sorry, no I am not talking about the aftermath of the Federal Election. That’s for my other blog.  I am talking about the aftermath of having a substitute, who simply didn’t read the care plan, before showing up.

I suppose my biggest beef, is in the quality of staff being hired by Beacon Community Services, in their training, and in their willingness to actually care for an older person, such as Mom, who is going ot be 94 this month.

To begin with, BCS needs to have qualified staff who can step in, when a regularly assigned worker is sidelined.  Ours was today, and one hopes she’ll be back tomorrow, but the issue is, that BCS needs to have specially trained workers, who can float, go from new client to new client.

It isn’t fair to the Worker to take them from a regular, then dump them into a new situation. Nor is it fair on the Patient.  What is worse though, is the lack of actual caring for the Patient.

I mean, NO you don’t take a naked 93 year old to the bedroom to change her, when she tells you to do it in the bathroom. Never mind that she is standing naked, door open, and staring out at the street.

NO you don’t make a 93 year old walk more than she needs to, or stand more than she should. Especially when you have been told that she has trouble walking, has trouble standing.

NO you don’t make a 93 year old stand unattended, when she is prone to tremors, shakes, that effect her ability to maintain her balance.

NO you don’t rush her along, simply because you want to get the hell out.

NO you don’t pull on the walker, when she isn’t supported, or aware you are doing that.

NO you don’t PUSH on the walker, to push the door open more.

NO you don’t leave her to brush her own teeth, without making sure she is stable

NO you don’t leave her standing, naked, while you go make the bed, and put some of the dirty linen in the laundry basket.

NO you don’t wash her by telekineses. You actually USE water, and SOAP.

Today’s substitute worker, took those NO’s and made them ALL YESES. Not what I’d call steller or even close to being caring. Yet she claims to have 7 years of experience in this. I don’t know, but I sure as hell hope her regular patients don’t get what I experienced today.

There appears to be a genuine lack of caring, in people today. I know, I get frustrated, get irritated even, with how things are, when dealing with mom. Yet, I strive to not take it out on her, or David. I don’t always succeed, but then I am here 24 hours a day, seven days a week, dealing with it.  These workers are here for FIFTY MINUTES.

How many will die, as a result of this uncaring attitude & corporate greed?

Question for Beacon & VIHA

  • Posted on November 9, 2009 at 1:22 pm

IF you are sending QUALIFIED STAFF into people’s homes, as replacements, or as fill in’s, don’t you think they should be able to KNOW BEFOREHAND what their responsibilities are?

nurse-glovesSurely there is a Patient Profile available, that they can check, to see what condition their PATIENTS ARE IN, BEFORE ARRIVING. I mean it would make sense, to provide their temporary replacements with SOME INFORMATION

BUT I guess that is asking too much from two organizations, that have only one concern.  KEEPING COSTS DOWN, MAKING MONEY OR IN THE CASE OF VIHA, MAKING THE BUDGET.

You know, it really shouldn’t matter if a person has brittle bones, or has tender skin, they should ALWAYS BE TREATED GENTILY. I mean, how else do you treat a person of 92 years of age?  Why would you assume they can handle being treated like a 50 year old or a 20 year old?

Most who rely on these services, do so because they are unable to fend for themselves. Mom can’t wash herself properly, that is why they are here.  Kind of makes sense that IF her mobility is limited, her use of hands are limited, that one would take care in lifting them up, in moving them.

Of course, I am assuming that the staff being sent in, is Qualified.  However, going on to six months or more, I can honestly say that if these people are qualified, it isn’t for looking after the elderly, nor is it even for simply making a bed. Granted, A FEW are Qualified, like Wanda, Tracy, Yvette, and Arlene, and maybe they have others too, but not from those who have been sent here, over the last few months.

And where is VIHA on this?  It is like they give out a contract, and once that is done, they seem to disappear from the scene. In fact, I wonder, do they ever check on the patients under their care, to see if the help THEY have ordered, is up to standard? Do they even check the certificates or to see if they even have any certificates? OR DO THEY JUST ACCEPT THE WORD OF BEACON OFFICIALS?

I really wonder, if Government today cares one bit about older people. Hell, I wonder if they care about any of the people, who elect them. I know that the staff that have come to our home, may have certificates of training, but I think that the majority were absent for the classes, and only showed up to collect their certificates. Either that, or they simply do not care about their patients.

IF VIHA TODAY & BEACON COMMUNITY SERVICES ARE A SIGN OF THE FUTURE IN HEALTH CARE, THEN I HOPE I PASS AWAY WITHOUT BEING UNDER THEIR CARE, I DON’T DO SUFFERING WELL.

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