My Mother's Life

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Blind Trust

July 27, 2009 at 9:43 am

I wonder, if when Governments grant licenses or contracts to Private Firms, for health care, if they realize the amount of BLIND TRUST they are asking from us. I mean we have Beacon Community Services providing home support for Mom, twice a day, every day of the week. Rarely do we ge the same worker, it seems, so either this company has a ton of employees that they cycle, or they keep hiring new one’s to replace those who leave.

And we are expected to accept that they know what they are doing.

Somehow, that simply isn’t sitting well with me. Like last night, nice lady, not old, but in conversation she’s only been in Victoria a little bit, moved from Nova Scotia, and has been with Beacon for a few days.

How does that sound to you? Any FLAGS popping up?

Does for me, because the aftermath is, she was nice, but not with the program. Her technique wasn’t the best, and well, we all know the old saying “Hell is paved with good intentions” and when it comes to my Mother, just how much trust, should I be asked to give, to nameless workers that just show up?

blind-justiceI wonder how Carol James, or Gordon Campbell, would feel, if they had to rely on Home Support from a private firm, and NOT know anything about the company, or its hiring policies, or its qualifications? Would they intrust their loved one’s to their care, or would they demand some form of checks?

Now, maybe the Government is satisfied, but again, more BLIND TRUST HERE. I mean they are asking us, to TRUST that they are insuring tough regulations & requirements from the firms they hire, to help us out. I don’t know, if perhaps we aren’t really just shooting ourselves in the foot, because let’s face it, a private company has one major goal, AND THAT IS TO MAKE MONEY.

So where are they cutting costs, in tough economic times? Is it in the training? How about the education requirements of its workers? How about their strength? I mean seriously, these people have to lift others, and not everyone is a tiny lady like my mom, so are they given any formal and explicit training, on how to properly lift up an elderly patient?

Time to ask, what is our Government expecting, demanding, from these private firms, if anything  but a cheap contract price?

Bath Day Tuesday

July 7, 2009 at 1:28 pm

bath dayYou have to wonder about people. I mean take the people who show up to help Mom have a shower. Every Tuesday & Friday, Beacon Health Services sends us a person, and so far, knock on wood, we’ve had a good one come on Friday.

Not the case on Tuesdays.

First off, older people like routine, like familiarity. To keep sending new people, simply isn’t helping older people cope. Then too, it would be nice if they would send people, who are aware of limitations that effect Seniors.

Today’s worker, as an example, seems nice enought. Fifteen minutes late, and okay, that happens, but she likes to rush Mom. NOW, that is NOT okay.  I mean Mom is 92 years old, naturally she isn’t going to move like some twenty year old, but this one, things she should.

It is like she is in a hurry to go somewhere, but that isn’t her job. Her job is to provide Mom with help, and clean her. She has an HOUR IN HOME to do that, and frankly it really generally takes no more than a good 30 minutes. And that usually includes a shampoo.

Not with this one.

So why is she allowed to do these tasks? I mean is it that she is cheaper than the other, more senior ladies, or something else? Is it really about providing a service, or about the bottom line for the company?

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