ODD, when you follow the rules, how difficult it becomes to get anywhere. Still not a word back from the Minister’s scheduler, nor from Rob Fleming MLA either. I mean really, you’d think that by now, someone would reply, but guess they have more important things to do, THAN RESPOND TO A CITIZEN.
I guess it depends on how much you have contributed to their campaigns, or if you are some CEO of some Corporation. The old adage of SERVING THE PUBLIC just no longer applies.
Does such a thing exist today?
Seriously, I do wonder if the committment to serving the public exists, anymore. I look at the people who work for Beacon Community Services, and I shake my head, wondering if they have a clue about what they do, and how it impacts those in their care.
Take the idea of simple notification of changes.
By not notifying the PATIENT of a change, they are adding to the stress, and worry, that old people fall prey to. You and I may not be so concerned, though in all honesty I am finding myself wondering too.
Like I am asking myself if today’s regular scheduled worker will have her time moved up or down, and if so, how will I know? YES there is an online schedule, but it gets changed to cover the asses of the schedulers, so often, it is inaccurate. Unless I check at the scheduled time, it WILL NOT ALWAYS REFLECT THE TIME.
That leads to the PATIENT wondering too. Mom is 93 years old, sitting on the edge of her bed, waiting for the scheduled worker at 9am. When a worker doesn’t show up, she is confused, worried that her service has been cancelled.
HOW IS THAT HELPFUL & CARING?
People used to sign up for work, with agencies like Beacon Community Services, because they had a desire to help. They went into jobs like Nursing, Home Support, because they CARED. It wasn’t about the pay, about the fringe benefits, and yet today, IT SEEMS THAT IS ALL THAT MATTERS.
IT IS TIME TO TAKE BACK WHAT ONCE WAS. STARTING TOMORROW, MAY 25 2010, I SHALL COMMENCE MY OWN ADVOCACY ATTACK, TO ULTIMATELY END THE MONOPOLY OF BEACON COMMUNITY SERVICES, & THE UNCARING ATTITUDE OF OUR GOVERNMENT.
Basically it is time to start making face to face appointments. Beginning with MLA’s, and working up the ladder to include the Minister of Health. It is time to contact the media, for face to face meetings, to start making the current system, accountable.
It is time to ACT, TO Serve. How else can I properly help my Mother?