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How Quickly Things Can Change

  • Posted on June 2, 2011 at 8:33 am
This entry is part 22 of 24 in the series Quality of Life

Another example of why it is important to have regular workers.  They know the average, they can spot the subtle changes, such as just how wet she is, in the morning, or how much better a toe looks, or doesn’t look.

Like last night, everything was fine, but not this morning.

Mom is fighting a toe fungal infection, and it looked like we had finally under control, until this morning. Suddenly there is swelling around the little toe, and the redness is back.  It is also very painful, which means the wheeler, instead of the walker.

Saturday & Sunday are scheduled substitutes.  Oh this is not going to be fun, because the two scheduled, are okay, but not for when she is in pain. Specially the one scheduled for Sunday. Problem is, Beacon simply does NOT have enough qualified workers, to substitute.

AND NOW Mom, a lady of 94, will suffer because of it.  This is the NEW ORDER, established by the Conservatives. Oh you can call the Provincial Government Liberals, call them Socialists even, but it doesn’t alter the fact that they are nothing more than an imitation of the Harper Alliance Party.

Yes we do need to watch the money, but we need to get VALUE for the money we spend. BCS needs to update it’s employees, so that qualified workers are hired, not just cheap fill ins. The Government needs to MONITOR these employees, and NOT RELY ON BEACON to run a tight and effecient and competent ship.

Call them a Charity if you want, but the bottom line for them, and for VIHA, is PROFITS.

AND IT IS THE OLD AND INFIRMED THAT PAY THE PRICE FOR THAT, AT THE EXPENSE OF THEIR HEALTH, OF THEIR QUALITY OF LIFE.

A Worker is a Worker, right WRONG

  • Posted on December 5, 2010 at 10:28 am

I am sure, that many out there, think I am a bit nuts, a bit obsessed with the idea of keeping the same regular worker visiting & helping Mom.  After all, one worker is the same as any other, so if they are all trained, capable, what does it matter if one shows up today, another tomorrow, and so on?

Basically, it has to do with PREVENTION.

I don’t check Mother’s body for new marks, bruises, etc. I mean I am a guy, she’s a she.  Sure, when I do the creams for her, or do a nightshirt change, I look, as best as I can, however I am not giving her a shower, like the regular workers do.  I am not seeing the whole picture, the under her arms, the upper back, or chest.

Old people bruise easy, when on Coumadin (blood thinner) they bruise even easier. However, when you also have Brittle Bones, bruising can be signs of something more.  In addition, she has skin that is losing its elasticity, so tears happen more easily.

These are things a worker can spot, but the rub is, if they’ve never seen her before, or its been months, they aren’t going to notice the small stuff.  Those things will go unnoticed, until suddenly they become major issues.   THAT COULD BE TOO LATE THEN.

Last Thursday, Mom was plugged (constipated) first thing. The fact that we had our regular worker, made mom less nervous, less apprehensive.  It eased her mind, solved the issue too, but later in the day, while trying to get up to go the bathroom, Mom had a spill.

She rested on a cart we use for her, which she shouldn’t have done. The cart leg buckled and down went mom, head first into a space heater, heavy wooden plant stand.

The sudden fear that pops into one’s head, is gut wrenching, to say the least. She hit hard, her head banged up against a solid wooden plant stand. Her whole back hit the floor hard,  her legs twisted, and you know what is running through your mind as you race to help her.

Fortunately, it seems nothing was broken, no damage that I could see. The Doctor checked her out Friday, didn’t notice anything either. Her blood pressure was up a bit, but then that’s normal, after you take a hard spill. 

We get over things like that, quickly. Old people DO NOT.  It lingers, it makes them more wary, nervous, which in Mom’s case isn’t a good thing. Isn’t for any elderly person, but with her conditions, it is a bit worse.

Now, the long of this whole story, is that for the next few days, one has to pay special attention, to bruising, to soreness, that may not show up immediately.  In Mom’s case, the day of the fall, and Friday, there was no sensitive areas, no hard bruising, or other tell tale signs.  Doesn’t mean there won’t be, as it can show up several days later.

Having regular workers, who know her, who see her regularly, means they WILL notice these subtle changes.  It means, they can spot something, before it manifests itself into something far more serious.   Things like cohesive thoughts, like slurred speech.  These can all show up later, but IF the worker is new, they won’t notice.

For VIHA & BCS, they don’t think of these things, or if they do, they simply don’t give a rat’s ass about it.  Their one and only concern is PROFITS.   VIHA wanting to keep within a budget, so they can afford the half million dollars salary for their CEO, and BCS so they can afford the quarter of a million dollar salary for their CEO.

The failure of BCS ( aside from hiring untrained, or incompetent workers )is that they simply can’t manage their employees, to insure that their patient load is properly staffed, by regular workers.  They need to get a map, so that workers are moving from one patient to another, in an efficient manner, instead of the Helter Skelter method they do now.

Bottom line is that BCS needs to spend money, to insure they hire trained & qualified home support workers, then assign them to a Patient, and not move them around at will. They need to have workers who are designated as Substitutes, so that when a regular worker is sick, is on vacation, they can fill in, without disrupting hundreds of other Patients, while BCS schedulers play some weird version of The Amazing Race ( reality show on television ).

Short term impact, is that it can be expensive to have the added staff, but long term, it means less extensive hospital & medial expenses for the Patients.  And given how we pay for Universal Health Care, that means a savings to the taxpayer.  IF we have less elderly patients, in need of hospital care, of additional medicines, treatments, then WE SAVE.

Course, aside from the money aspect, it also means we give our Elderly, SOME DIGNITY & RESPECT, after all, they are the one’s who built this city, this province, this country.

VIHA & BCS many not care, BUT SHOULDN’T WE?   I DO.

An Exchange of Words

  • Posted on September 5, 2009 at 4:25 pm

Last Thursday (September 3 2009) we were graced by the presence of a representative of VIHA and Beacon Community Services, in an effort to determine the best course of care for Mother. At their suggestion, the meeting took place at 9:30am, which is still a bit of a mystery to me. I mean they knew Mom was having a worker from 9am till 10am, so was it an attempt to meet with me only, and not mother?

Am I being paranoid? Perhaps, but I think I have reason to be cautious.

However that plan, if it was one, didn’t work out, as Mom came out, & rather than having her breakfast, she chose to sit in on the meeting. Judging from the faces, I kind of think they weren’t expecting that. Even at 92, Mom is a force to be reckoned with, when need be.

Apparently one of the concerns, was my temper, and my looming presence when a worker is here. Interesting to note, that yes I do have a temper, but have kept it in check, except for one explosion with Ms.Donaldson, at Beacon on last Monday (August 31 2009) when I simply had enough. It followed my asking that morning’s home support worker to leave. I wasn’t shouting, wasn’t loud or even in her face, and how, I have no idea, but I did control myself, until she was gone.

I suppose in some way, they may have been here on a fishing expedition, to try and find some valid reason to have refused service, or to limit my role in the care of my mother. I don’t really know, because to be honest, I don’t believe much was accomplished, in addressing the overall question, regarding the quality of care being provided from VIHA, through the private firm, Beacon Community Services.

As for my looming presence, my hovering over the worker, while she is attending to mother, it is true. Now, I won’t argue that, because the fact is, I do indeed hover, though I would characterize it more of being vigilant.

The issue is, when a new worker arrives to help mother, I need to know that they can do the job, and given my experience with the level of care being supplied, I need to be on guard. In all honesty, we have had more DUDS than NOT AND THAT IS NOT CONDUSIVE TO ME WANTING TO STEP AWAY (as mentioned by the VIHA representative, numerous times).

If a person is capable of doing the job, then YES I do step away, step back and sit down to have a hot cup of coffee, or to just unwind on the balcony. Unfortunately those moments were not often enough, instead my place was in the hallway, making sure that care was being taken with Mom. Often I had to step in, to help lift mom up and into the transport chair, as the ‘so called home support worker’ was incapable of properly doing that task.

If it makes them nervous, well, as I said to VIHA, TOUGH.

It Is A Tough Call

  • Posted on August 31, 2009 at 2:52 pm

There is a price, that one pays, when they feel the need to step up and do what is right.

special interestsIn today’s world, Big Business & Government, does NOT like being told they are failing, the consumer/public. In fact, they hate it, and so they use all necessary means, including denial of services, to help dampen those who would dare challenge their authority, or rights to do business.

After all, these private health contracts aren’t for peanuts, but MILLIONS OF DOLLARS. I suppose it is only natural to want to protect the gravy train, however, at the expense of old people?

Now my situation is different, because you see, I am not afraid to get my hands dirty. If that means I have to wash my mother, including her private regions, then so be it. AND she is okay with that, because she is simply tired of being manhandled, of being made to feel like a burden, or a sack of old bones.

At the present time, there will be NO worker tonight, and whether or not one will arrive tomorrow, is basically up in the air. No notice from the Private Firm contracted to provide the service, but instead from the Government Agency responsible.

Now I don’t know, but when did the ‘employee’ dictate to the ‘employer’ who they will see, or not see? It IS the government who determines the services needed, NOT the private firm being contracted to provide those services. So why is it the Government who is telling me that tonight’s worker isn’t coming?  AND WHY ARE THEY NOT INSURING THEIR CONTRACT IS ENFORCED?

No big deal, because frankly, who needs the added stress, and aggravation?

The sad part is that this private firm, is supposed to be NON PROFIT and DEDICATED to the needs of its patients, such as my NINETY TWO YEAR OLD MOTHER. SO TOO, IS VIHAAND yet, because I dare to complain, dare to question the capabilities of those being sent to help my mother, SERVICE GETS PUT ON HOLD.

It is inconvenient, but not catastrophic for us, but what about those who have no one to complain? Who will step up for them, and then if they do, will they too suffer a denial of service? Will the Campbell Government leave them in the lurch, as it appears that VIHA is doing in our case?

Oh they talk nice, and say they are planning to work, towards insuring mother gets the help she needs, but not tonight, maybe tomorrow, maybe not. Granted, it is early yet in the day, sort of, but that too, is okay.  I will plan to manage, without any qualified help, because we are lucky, & have a great doctor, to insure her health is fine. PLUS I am not afraid of extra work, or duties, so we shall survive.

It means more stress, but okay, I’ll learn to cope, because now, the concern is Mother. I have managed to calm her, a bit, and okay, so the laundry grew since this morning, due to her nervousness, and being uncomfortable. I got laundry soap and bleach, and so if I have to do laundry twice a day, no problem. I will do it, see she has clean clothes, have stocked up on depends, so that is covered, and the refrigerator is full, so we shall manage.

In the meantime, I shall pursue this, through the media, this blog, and our MLA. And I shall continue to be the fly in the ointment, and shall continue to press for proper accountability of any government contract being issued to a private firm, for the care of others. Someone has to voice the concerns, that are merely whispered these days. Someone has to let others know, they aren’t alone, that society doesn’t discard its older people, because it isn’t economical.

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