Yesterday, was almost a minor miracle, in the world of home support. For only the SECOND TIME in a year and half, we would have had our entire schedule complete, as originally posted.
Just one day short, the scheduled worker didn’t show up. Now, this time, it really was because she was sick, though you know, until I had it confirmed, I didn’t buy into it. I figured just one more instance of BCS screwing things up, simply because they can.
Since April/May 2009, we have had a BCS schedule, and since July 2009, it has been a daily schedule. To have only ONE SINGLE INSTANCE of their 8 day schedule be completed, does not give one any confidence.
It is also a sore point, as well as being a source of added stress, and inconvenience. It has serious health ramifications, as well.
It would be nice, to be able to give them the benefit of the doubt, but when you abuse that trust, virtually weekly, for months on end, it is rather stupid to give them any such benefit.
A properly run organization, would have a schedule that made sense, that was adhered to, rather than treated as a sob, to Patients. The need to have specialized workers, who deal solely in covering for other workers, on vacation or sick, would eliminate a lot of the needless stress.
Thing is, BCS seems oblivious to all this, which not only frustrates the Patients, but their own workers. I mean come on, do you really think that these schedulers enjoy getting angry calls from Patients, from Workers?
I guess when you make nearly a quarter of a million dollars a year, you just really don’t give a damn. Right Ms Isabelle McKenzie?